Privacy Policy

THE NATIONAL CANCER SOCIETY OF MALAYSIA is committed to protecting the privacy and safety of our donors, volunteers, and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a contribution, or interact with our services.

Information We Collect

1.1 Personal Information

When you make a donation, sign up for an event, sign up for our newsletter, or otherwise interact with us, we may collect personal information such as your name, address, email address, phone number, and payment information.

1.2 Non-Personal Information

We may collect non-personal information about your visit to our website, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze trends, administer the website, and improve the user experience.

How We Use Your Information

2.1 Contribution Processing

The personal information collected during the donation process is used to process your donation, provide receipts, and send you awards.

2.2 Communication

We use your contact information to keep you informed about our activities, events, and fundraising efforts. You can opt out of receiving these communications at any time by following the unsubscribe link in our emails or contacting us directly.

2.3 Improving Our Services

Non-personal information helps us understand how our website is used and how we can improve it. This information is also used for security and fraud prevention.

Sharing and Disclosure of Information

3.1 Third Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving you (e.g., payment processors). These providers are obliged to keep your information confidential and secure.

3.2 Legal Compliance

We may disclose your personal information if required to do so by law or in response to a lawful request by a public authority.

Data Security

4.1 Safety Measures

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access control.

4.2 No Absolute Security

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute safety.

Your Rights and Choices

5.1 Access and Correction

You have the right to access, update, and correct your personal information. To do so, please contact us at [contact email address].

5.2 Select Opt Out

You may opt out of receiving communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.

5.3 Cookies

Our website may use cookies to improve your experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features on our website.

Children's Privacy

6.1 Child Protection

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received such information, we will delete it.

Changes to this Privacy Policy

7.1 Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating the effective date.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

NATIONAL CANCER SOCIETY OF MALAYSIA (NCSM)

66, Jalan Raja Muda Abdul Aziz,
50300 Kuala Lumpur,
Federal Territory of Kuala Lumpur
Phone: 1-800-88-1000
Email: donations@cancer.org.my
Website: hpv.cancer.org.my